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Role Description
This role involves leading and growing our BI and reporting capabilities across the Marketing & Ops organization.
- Manage a team of analysts and drive execution of high-impact analytics initiatives.
- Serve as a thought partner to cross-functional leaders.
- Guide the development of scalable analytical products.
- Champion a self-service analytics culture.
- Ensure insights are accessible, accurate, and action-oriented.
Key Responsibilities:
- Lead and grow a high-performing analytics team, fostering a culture of excellence, collaboration, and continuous improvement.
- Own the end-to-end lifecycle of BI/Self-Service Analytics solutions, from stakeholder intake through delivery.
- Ensure dashboards and insights are scalable, accurate, and visually compelling.
- Partner closely with senior stakeholders (Marketing, Ops, Finance, Enrollment, Engagement, Data Engineering, and Data Science) to define priorities, KPIs, and business needs.
- Serve as a key contributor to the data strategy, helping define the roadmap for enterprise BI, self-service analytics, and KPI governance.
- Drive enablement across the organization by establishing best practices for dashboard design, metric definitions, and insight communication.
- Guide the development of reusable data assets and semantic layers in collaboration with analytical engineering and data teams.
- Improve analytics operational efficiency via automation, standardization, and scalable processes.
- Provide thought leadership on how analytics can drive growth, efficiency, and improved student outcomes.
Qualifications
- 8+ years of experience in data analytics, BI, or data visualization, with at least 2 years in a leadership role in a B2C organization.
- Demonstrated success in managing and mentoring analysts and BI professionals.
- Advanced Power BI expertise (including DAX, Power Query, data modeling, and visual design).
- Strong SQL and data wrangling skills; experience working in modern data environments (e.g., Databricks, dbt, Datadog).
- Proven ability to influence cross-functional stakeholders and translate complex data into strategic insights and recommendations.
- Strong project and stakeholder management skills; able to manage multiple priorities with clarity and speed.
- Excellent communication skills with a talent for data storytelling and user-centric insight delivery.
- Some experience with Python and GitHub is required.
Requirements
- Some experience in education, OPM, edtech, or marketing or sales analytics/functions.
- Familiarity with marketing funnel metrics, call center operations, or student lifecycle analytics.
- Some experience with BI Tools/Platform(s) like HEX or SIGMA.
Benefits
- 18 days PTO + Winter Shutdown
- 12 designated holidays + 1 floating holiday
- Medical – four options
- Dental
- Vision
- Life & Disability (company paid)
- Flexible Spending Account & Health Savings Account
- Retirement plan with company match
- Maternity / Paternity / Parental Leave (company paid)
- Volunteer Time Off
- Supplemental Benefits: Wellness program, Alternative medicine options, Pet discounts, Accident, Critical Illness and Hospital Indemnity
- Personal and Professional Development: Continuous Professional and Leadership Development Programs, Tuition Reimbursement for employees and their dependents, Rewards & Recognition programs