The Customer Success Support Role is a VIRTUAL POSITION (US BASED) that will start at 15-20 hours/week and may increase with time. In order to have your application considered please include the word HUSTLE in the name field… (eg. John Doe HUSTLE)
The basic duties of a Customer Success Team Member will include…
>> Daily Inbox Management, Including Billing Questions, Support, & General Inquires
>> Task Management (within ClickUp)
>> Membership Billing Management (Failed Payment, Cancellation, Account Pauses, Subscription Reminders)
>> Facebook Group Management (Add New Members, Removing Cancelled Members)
>> Managing Client Tasks (Within ClickUp)
>> Daily Collection & Organization of Content that Requires Action Within Our Membership Community
This is a job for someone that is looking to be in a “paid contractor position” not someone looking to start their own business. Starting rate will be $20/hr based on skills and required training.
✅ The contractor is responsible for completing daily tasks by 5pm ET on weekdays.
✅ Contractor must be available for daily check-ins during the week (asynchronous is fine).
If you feel like you’d be a great fit please fill out the application. We’ll be following up with applicants the week of February 17th.